Track Tuned Parts Limited - Returns Policy
At Track Tuned Parts Limited, we want you to be completely satisfied with your purchase. If you're not entirely happy, we offer a straightforward return process:
Return Eligibility
• You may return new, unopened items within 14 days of delivery for a full refund of the item price
• All return shipping costs are the responsibility of the customer
• Items must be returned in their original condition with all packaging intact
Refund Timeline
Once we receive your returned item(s), our team will:
1. Inspect the returned products (3-5 business days)
2. Process your refund to your original payment method
3. Allow time for your bank to complete the refund (typically 5-10 business days)
The entire refund process generally takes up to four weeks from when you ship your return, though most refunds are processed more quickly.
Special Order Items
Please note that any products specially ordered for you that are not part of our regular inventory or listed on our website cannot be returned under any circumstances.
How to Initiate a Return
To start the return process, please contact our customer service team with:
• Your order number
• Details of the item(s) you wish to return
• Reason for return
Our team will promptly provide you with specific return instructions and answer any questions you may have.
